Claims Intake & Triage
Sort incoming claims and documents, identify missing information, and route work to the appropriate queue.
- Claims sorting and logging
- Document classification
- Queue routing
Pet Insurance Administration
A team that understands the detail behind pet insurance claims.
Veterinary records and invoices contain the information needed to move claims forward. Quadrantech helps insurers organize, capture, and review that information through dedicated administrative teams.
50%Of leading pet insurance brands
across the US & Canada
across the US & Canada
Specialist teamsExperienced in pet insurance administration
ISO 27001Certified information security management system
What we support
Practical expertise.
Across the administrative workflow.
Veterinary Invoice Processing
Capture invoice details and organize supporting information for claims review.
- Invoice data entry
- Document attachment
- Data completeness checks
Medical Records Coordination
Support records requests and maintain organized claim files.
- Records request support
- Attachment of received records
- Document indexing and filing
Claims Preprocessing
Prepare claim information for the next processing stage under client procedures.
- Documentation checks
- Data validation
- Administrative preparation
Review & Reassessment Support
Assist with reassessment documentation and exclusion-related administrative checks.
- Reassessment file preparation
- Exclusion review support
- Exception escalation
Quality & Workflow Monitoring
Review completed work and maintain visibility into pending tasks and queues.
- Quality reviews
- Exception tracking
- Pending-work monitoring
Built around your processes
Your systems.
Your rules.
Our delivery team.
Our people are trained around your products, documentation requirements, systems, and procedures. We support agreed stages of the claims workflow with clearly defined responsibilities.
Coverage interpretation and claim decisions follow your rules and approval authority. Items requiring additional judgment are routed through agreed escalation processes.
Let’s discuss your pet insurance operations.
From documentation and data entry to processing support, we can help define the right delivery scope.